TERMS & CONDITIONS

Welcome to GRAP Mobility. These Terms & Conditions (“Terms”) govern your access to and use of our website grapmobility.com (“Website”).

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the Website.

1. About GRAP Mobility

GRAP Mobility provides information about electric vehicles, EV bikes, products, technology, services, dealerships, and related mobility solutions through this Website.

The Website is primarily intended to provide general product and company information and to enable users to contact GRAP Mobility for enquiries.

2. Use of the Website

You agree to use the Website only for lawful purposes.

You must not:

Use the Website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to the Website or its systems
Interfere with the security or operation of the Website
Copy, reproduce, modify, or distribute Website content without permission
Use automated systems or software to collect information from the Website without authorization
Submit false, misleading, or inaccurate information
Use the Website in a manner that may damage GRAP Mobility’s reputation or business

We reserve the right to restrict or terminate access to the Website if we reasonably believe that these Terms have been violated.

3. Product Information

GRAP Mobility makes reasonable efforts to ensure that product information displayed on the Website is accurate and up to date.

However, specifications, features, colours, designs, images, prices, availability, range, performance figures, accessories, and other product details may change without prior notice.

Images displayed on the Website are for illustrative purposes and may differ from the actual vehicle.

Actual vehicle specifications may vary depending on the model, variant, battery configuration, road conditions, riding conditions, rider weight, weather, maintenance, usage, and other factors.

The information on the Website should not be considered a guarantee of actual vehicle performance.

4. Prices and Offers

Any prices, discounts, promotional offers, financing information, subsidies, or other commercial information displayed on the Website are subject to change.

Unless expressly stated otherwise:

Prices may vary by model, location, dealer, taxes, registration, insurance, accessories, and other applicable charges.
Promotional offers may be subject to specific eligibility criteria and availability.
Offers may be withdrawn, modified, or discontinued without prior notice.
Government subsidies or incentives are subject to applicable government rules and eligibility requirements.

The final price and applicable terms will be confirmed by an authorized GRAP Mobility representative or dealer.

5. Enquiries and Test Drives

Submitting an enquiry through the Website does not constitute a confirmed purchase, booking, test drive, dealership appointment, or order.

After receiving an enquiry, GRAP Mobility or its authorized representative may contact you to provide additional information or discuss your requirements.

Test drives, where available, may be subject to:

Availability
Age and eligibility requirements
Valid driving licence
Safety requirements
Dealer-specific terms
Applicable laws and regulations

GRAP Mobility reserves the right to refuse or reschedule a test drive where reasonably necessary.

6. Vehicle Purchase

Any purchase of a GRAP Mobility vehicle is subject to a separate sales agreement, invoice, booking form, warranty terms, and other applicable documentation.

Information displayed on the Website does not itself constitute a binding offer to sell a vehicle.

The terms applicable to a vehicle purchase will be those contained in the applicable purchase and sales documentation.

7. Dealership and Franchise Enquiries

The Website may provide information relating to GRAP Mobility dealership or business opportunities.

Submitting a dealership enquiry does not guarantee approval, appointment, franchise rights, territory allocation, or dealership authorization.

Any dealership relationship will be subject to separate documentation, eligibility requirements, commercial terms, due diligence, and approval by GRAP Mobility.

8. Intellectual Property

Unless otherwise stated, all content available on the Website, including:

GRAP Mobility name and branding
Logos
Product names
Vehicle images
Graphics
Text
Product descriptions
Videos
Designs
Website layout
Icons
Software and other materials

is owned by or licensed to GRAP Mobility and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit any Website content without prior written permission from GRAP Mobility.

9. Third-Party Links and Services

The Website may contain links to third-party websites, applications, social media platforms, payment services, maps, or other external services.

These links are provided for convenience.

GRAP Mobility does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of third-party services is subject to the terms and policies of those third parties.

10. Accuracy and Availability of the Website

We aim to keep the Website available and information accurate; however, we do not guarantee that:

The Website will always be available or uninterrupted
The Website will be free from errors or technical issues
All information will always be current or complete
The Website will be free from viruses or other harmful components

We may modify, suspend, discontinue, or update any part of the Website at any time without prior notice.

11. User-Submitted Information

If you submit information through our contact, enquiry, dealership, or other forms, you are responsible for ensuring that the information provided is accurate and lawful.

You agree not to submit information that:

Is false or misleading
Violates another person’s rights
Contains unlawful or harmful material
Is intended to interfere with our Website or systems

Our collection and use of personal information is governed by our Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law, GRAP Mobility shall not be liable for any direct, indirect, incidental, consequential, or other losses arising from:

Your use or inability to use the Website
Reliance on information displayed on the Website
Website interruptions or technical problems
Third-party websites or services
Changes to product specifications, prices, or availability
Unauthorized access or security incidents beyond our reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless GRAP Mobility, its directors, employees, representatives, affiliates, dealers, and service providers from claims, losses, damages, liabilities, and expenses arising from:

Your violation of these Terms
Your misuse of the Website
Your violation of applicable laws
Your infringement of third-party rights
Information or material submitted by you

14. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the Website, you acknowledge that you have read and understood the Privacy Policy.

15. Changes to These Terms

GRAP Mobility may update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated Terms are published on this Website.

You are responsible for periodically reviewing these Terms.

Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be interpreted to the maximum extent permitted by law, and the remaining provisions shall continue to remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly referenced on the Website, constitute the terms governing your use of the Website.

Last Updated: September 8, 2026